If you buy an item in error we will happily refund you minus the cost of return shipping as long as the item is sealed and unopened in the condition you recieved it. For orders that are cancelled or returned we will charge an 8% restocking and admin fee of the item price and we will not refund the cost of the original shipping. The return service used by you must cover the value of the contents, if not and the item goes missing you will only be able to claim the cover of service sent. We will not refund you the difference.
If you recieve a defective item please contact us immediately and we will exchange for a new item as soon as possible. Postage will be covered by ourselves.
All items are sent with postage insurance included in the shipping price. If an issue arises with non-delivery please note it takes 10 working days before a claim can be made, claims will be resolved as quickly as possible. You will recieve a full refund or replacement product.
Packaging may differ from those pictured.
Some items may be out of stock as the website has not been updated beofre the order has been placed, we apologise for this and if the item cannot be re-ordered then your order will be cancelled and any charges will be refunded in full.
Orders will be dispatched within 2 working days, you will be notified of order dispatch via email so please include your email address with your order.
Delivery address cannot be changed after payment has been made. Items will be sent to your address in the order process. If you are using Paypal and wish to send to a different address than the one linked with your Paypal account, you must add the different address in the Paypal notes section of the payment. Paypal purchases over £40 will only be dispatched to the registered address.
By purchasing from our website you are agreeing to the terms and conditions outlined. If you have any doubts you should contact us before purchasing
